# Open and close a register Start a shift with an opening float, and end it by counting the drawer and reading the close report Source: https://getolet.com/resources/help/selling/open-and-close-a-register/ Updated: 2026-10-15 A register has to be open before anyone can sell on it. Opening records who started the shift and how much cash was in the drawer; closing counts the drawer, compares it with what OLET expected, and ends the session. Both live on the **Register** tab of the register app. The tab shows **Open register** when the till is closed and **Close register** when it is open, so there is only ever one thing to do there. ## Open the register 1. Open the register app and go to **Register**. 2. Count the cash in the drawer and enter it as the opening float. The pad has two tabs: **Total** if you already know the figure, **Breakdown** if you would rather tap in how many of each note and coin you are holding. 3. Select **Open register**. If your store does not take cash, there is no float field at all. The screen says so and you just select **Open register**. OLET confirms with **Register opened** and sends you straight to **Sell**. If a receipt printer is paired, it prints an opening-float slip and kicks the drawer at the same time. You have to answer the float, even if the answer is nothing. Selecting **Open register** with the field untouched marks it and says *Enter the opening float. Enter $0.00 if the drawer is empty.* An entered $0.00 is a counted empty drawer, which is a real answer. An empty field is not. ## Close the register 1. Go to **Register**. Because the till is open, the screen is now **Close register**, with the time it was opened and who opened it underneath the heading. 2. Count the cash in the drawer and enter it, on **Total** or **Breakdown**, the same way you entered the float. 3. OLET shows the difference as soon as you have entered a count: **Balanced**, **Over**, or **Short**, with the expected figure beside it. 4. Add a **Note (optional)** if the count needs explaining. 5. Select **Close register**, then confirm. **Counting is required.** If the shift took any cash, OLET will not close until you have entered a count. This is deliberate: without it the shift is never reconciled and the difference stays unknown forever. A shift that took only card payments has no count field, and closes straight through. The confirmation warns you that closing **ends the current session and discards any in-progress sale**. Take payment or park anything still in a cart first. ## What the close report shows Under the count, **Session summary** is what OLET expected of the shift: - **Transactions**, the number of sales on this session. - **Opening float**, the figure you entered when you opened, on a shift that handled cash. - One row per payment method used, each showing what OLET expects that tender to have taken. - **Expected total**, those rows added up. If cash was paid in or out during the shift, a **Cash movements** section lists each one with its note, so the expected cash figure is explainable rather than just asserted. When the register closes, a paired printer prints the Z report for the shift you just ended. ## If it goes wrong - **Register already open.** Someone opened this till and did not close it. OLET tells you when it was opened and by whom, then offers two choices. **Resume and count** picks up the existing session, which is almost always right. **Discard without counting** throws that session away, so its cash is never reconciled. Only use it when you know nothing was sold. - **Register not found.** The device is pointing at a register your store no longer has. It has to be set up again from the back office. See [Pair your first register](/resources/help/getting-started/pair-your-first-register/). - **The close was refused and the count looks fine.** Check you are signed in as yourself. OLET records who closed the shift and cannot finish without it. ## Where to go next Read [Make a sale](/resources/help/selling/make-a-sale/) for the selling loop the shift is made of.